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Urgent Compliance Reminder: FCC’s STIR/SHAKEN Deadline Approaching on June 20, 2025

The Federal Communications Commission (FCC) has set a crucial deadline for all voice service providers: by June 20, 2025, compliance with the STIR/SHAKEN caller ID authentication framework is mandatory. This initiative is part of the FCC’s ongoing efforts to combat illegally spoofed robocalls and enhance trust in telecommunication networks.

Understanding STIR/SHAKEN

STIR/SHAKEN stands for Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN). This framework enables service providers to verify that the caller ID information transmitted with a call matches the caller’s number, thereby reducing the incidence of caller ID spoofing. By implementing STIR/SHAKEN, providers can help ensure that consumers receive accurate information about the origin of calls, which is vital in the fight against fraudulent and unwanted robocalls.

Key Requirements and Compliance

According to the FCC’s Eighth Report and Order (FCC 24-120), all voice service providers must:

  • Implement the STIR/SHAKEN Framework: Deploy the necessary technologies to authenticate caller ID information for Internet Protocol (IP) networks.
  • Adhere to Technical Standards: Follow the established protocols to ensure interoperability and effectiveness of the authentication process.
  • Maintain Compliance Documentation: Keep detailed records demonstrating adherence to the STIR/SHAKEN implementation requirements.

Failure to meet these obligations by the June 20, 2025 deadline may result in enforcement actions, including potential fines and other penalties.

Steps to Achieve Compliance

To ensure your organization meets the FCC’s requirements, consider the following steps:

  1. Assess Current Infrastructure: Evaluate your existing telephony systems to determine the necessary upgrades or modifications needed to support STIR/SHAKEN.
  2. Collaborate with Equipment Vendors: Work closely with your technology providers to implement the required authentication protocols effectively.
  3. Conduct Thorough Testing: Before full deployment, perform comprehensive testing to ensure the system accurately authenticates caller ID information without disrupting service.
  4. Train Staff Accordingly: Educate your team on the new systems and protocols to facilitate a smooth transition and ongoing compliance.
  5. Monitor and Maintain Compliance: Establish procedures for continuous monitoring and maintenance to address any issues promptly and remain compliant with FCC regulations.

The Importance of Compliance

Implementing the STIR/SHAKEN framework is not merely a regulatory obligation but a significant step toward protecting consumers from fraudulent activities associated with caller ID spoofing. By authenticating caller information, service providers contribute to a more trustworthy and secure communication environment, enhancing customer confidence and satisfaction.

Conclusion

With the June 20, 2025 deadline rapidly approaching, it’s imperative for all voice service providers to prioritize the implementation of the STIR/SHAKEN framework. Proactive compliance will not only align with FCC mandates but also demonstrate a commitment to combating illegal robocalls and improving the integrity of telecommunications services.

For detailed information on the requirements and guidelines, refer to the FCC’s Eighth Report and Order (FCC 24-120). If you require assistance in obtaining a STIR/SHAKEN certificate, please contact Telonium, an approved Certificate Authority for STIR/SHAKEN ecosystem.

FCC Enforcement Tightens on Non-Compliant Robocall Mitigation Providers

The FCC has intensified its efforts to combat illegal robocalls. On December 10, 2024, the agency issued an order mandating that intermediate providers cease accepting traffic from service providers not listed in the Robocall Mitigation Database. Non-compliant operators must meet stringent requirements within 14 days or risk being blocked from the U.S. telecom network. This bold action underscores the FCC’s commitment to protecting consumers from the scourge of spam and scam calls.

For small to medium-sized service providers, this development serves as a wake-up call. Compliance with STIR/SHAKEN standards is no longer optional. Operators without an approved robocall mitigation plan or certificate face severe consequences, including traffic interruptions and potential reputational damage.

How Telonium Can Help

Telonium, an STI-PA-approved STIR/SHAKEN Certificate Authority, is here to support your compliance journey. We offer fast, affordable certificate issuance services tailored to meet regulatory requirements.

Act Now to Avoid Service Disruptions

The FCC’s 14-day compliance window leaves little time for delays. If your operations are at risk of non-compliance, contact Telonium immediately. We’ll guide you through the necessary steps to meet FCC standards and maintain uninterrupted service. Call us at 404-973-2400 or contact us today to get started.

Understanding the FCC’s Robocall Mitigation Plan

Robocalls, the automated phone calls delivering pre-recorded messages, have become a major nuisance and a significant problem for consumers and businesses alike. The Federal Communications Commission (FCC) has recognized the severity of the issue and implemented a comprehensive Robocall Mitigation Plan to combat the influx of these unwanted calls. This plan involves a multi-faceted approach that includes regulations, technological advancements, and cooperative efforts between various stakeholders.

STIR/SHAKEN Compliance is Impacting Small Service Providers

STIR/SHAKEN (Secure Telephone Identity Revisited/Signature-based Handling of Asserted Information Using toKENs) protocols were introduced to combat the rising tide of robocalls and phone scams. While these standards are vital for restoring trust in phone communications, their implementation has posed significant challenges for small service providers. Let’s explore how STIR/SHAKEN compliance is impacting these smaller entities.

The Evolution of Caller ID: Embracing STIR/SHAKEN and Rich Call Data (RCD)

In the telecommunications world, caller ID has long been a staple, providing basic information about the caller such as their phone number and name. However, as technology advances and customer expectations evolve, the traditional caller ID is undergoing a significant transformation. Enter Rich Call Data (RCD) and STIR/SHAKEN protocols, game-changers set to revolutionize how businesses and consumers interact over the phone.

Key Stakeholders in the STIR/SHAKEN Ecosystem

The STIR/SHAKEN (Secure Telephone Identity Revisited/Signature-based Handling of Asserted Information Using toKENs) framework represents a critical advance in protecting telephone networks from spoofed calls and robocalls. It’s essential to recognize the key stakeholders involved to understand its effectiveness and implementation. Each plays a vital role in the ecosystem, ensuring the security and reliability of our communications. Let’s delve into these stakeholders and their respective roles.

Understanding the Benefits of STIR/SHAKEN Implementation

In the modern digital landscape, communication is critical for businesses of all sizes. However, as communication technologies evolve, so do the tactics of malicious actors. One significant issue that has plagued businesses and consumers alike is robocalls and caller ID spoofing. Fortunately, the implementation of STIR/SHAKEN (Secure Telephone Identity Revisited/Signature-based Handling of Asserted Information Using toKENs) offers a robust solution to this problem. This blog explores the benefits of STIR/SHAKEN and why its adoption is crucial for businesses, especially those utilizing cloud-based phone systems.

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