The Evolution of Caller ID: Embracing STIR/SHAKEN and Rich Call Data (RCD)
In the telecommunications world, caller ID has long been a staple, providing basic information about the caller such as their phone number and name. However, as technology advances and customer expectations evolve, the traditional caller ID is undergoing a significant transformation. Enter Rich Call Data (RCD) and STIR/SHAKEN protocols, game-changers set to revolutionize how businesses and consumers interact over the phone.